Leading infrastucture company VR Track to deploy IFS Applications to support mission-critical service and maintenance processes
IFS , the global enterprise applications company, announces that Finnish rail construction company VR Track Oy , part of the state-owned VR Group, has chosen IFS Applications™ 9 to support its service and maintenance processes. The agreement includes licenses and services valued at approximately one million euros.
VR Track is Finland’s biggest rail constructor and one of the country’s largest infrastructure sector construction companies and engineering firms. In addition to Finland, the company also operates in Sweden.
VR Track needed a robust solution to empower its field service staff, provide enhanced customer service, and ensure quick reporting capabilities for the management team. Following a comprehensive evaluation process, VR Track selected IFS Applications 9.
The IFS solution includes functionality covering field service and maintenance management, B2B contracting, and powerful reporting capabilities through IFS Lobby, the role-based and fully customizable cockpit released with IFS Applications 9.
“We offer a wide variety of engineering, construction, and maintenance services, many of which are essential to modern society,” said Katja Pekkanen, Vice President of Maintenance, VR Track. “We needed a powerful business solution that could help us streamline our business-critical field service and maintenance processes while offering a flexible model for deployment. We are confident that IFS Applications will help us reach new levels of process efficiency as we continue to deliver excellent customer service.”
Tapani Pohjonen, IFS Finland managing director added, “We are proud to announce this strategically important customer win. VR Track is a well-respected company that provides services that are essential to the nation’s infrastructure. Our solutions are used in some of the world’s most demanding industries to manage the complete service and maintenance lifecycle, which is why I am convinced that our solutions will help VR Track streamline its service and maintenance-oriented business.”
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